We're pleased to offer the following services in our Winchester Veterinary Clinic:
Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. Our receptionist and team will attempt to accommodate all requests to the best of our ability.
We usually have a veterinarian and personnel on duty 5 1/2 days a week who are trained and equipped to handle most any urgent care your pet has. There may be days when a doctor is not available because we are a solo practice. Emergencies can be things such a snail bait poisoning, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call so that a team member can advise you on your particular emergency. Sometimes we can handle emergencies but other times we may have to refer you to the local emergency center. Should an emergency arise after hours you will be directed by our answering machine to seek help at the local emergency center.
We are also available for urgent care when the condition is not life-threatening, but you feel your pet needs to be seen before you are able to get an appointment. Our veterinarian will work to "squeeze" you in between scheduled appointments if at all possible. When you arrive, our receptionist will be able to give you an estimate on how long you may have to wait in order to be seen.
At Colony Animal Hospital LLC we care for mostly dogs and cats and can provide a small number of services for other pets such as rabbits and ferrets. For illnesses or injury we will refer these pets to veterinarians who specialize in their care.
Colony Animal Hospital LLC operates an open hospital. This means that our team welcomes owners to be with their animals during their visit; however, due to liability it is preferred for a trained technician or veterinary assistant to restrain your pet for examination and treatment.
Colony Animal Hospital LLC accepts payment via cash, check, MasterCard, Visa, DiscoverCard, and American Express. We also accept Care Credit. So that we can continue to provide you high quality service utilizing the best medical technologies, we require that payment be made at the time services are rendered.
We provide estimates for all surgeries and hospitalizations. If you have not received an estimate, you are welcome to request one at any time for your expected charges.
Colony Animal Hospital LLC offers a discount for three or more pets seen at a single visit and on the surgery fee of spays and neuters of animals adopted from the SPCA or any county shelter.